BENEFITS
Such as ViyaLink, simultaneous ring, Auto-Attendant, Hunt Groups, Voice Mail, 3-way Calling, Caller ID, Music On Hold and more.
Enables you to make changes quickly.
Meets your ever-changing business needs.
Means that Viya’s Hosted PBX can handle calls during power outages and other interruptions.
PLANS AND FEATURES
FEATURES USER | BASIC | STANDARD | PREMIUM | PREMIUM ACD |
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Name Caller ID | ![]() |
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Speed Dial | ![]() |
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Short Codes | ![]() |
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4 Digit Dialing | ![]() |
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Automatic Recall | ![]() |
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Automatic Callback | ![]() |
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Call Waiting | ![]() |
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Call Forward – Unconditional | ![]() |
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Call Hold | ![]() |
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Call Transfer | ![]() |
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Three Way Calling | ![]() |
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Call Park | ![]() |
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Intercom Feature | ![]() |
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Do Not Disturb | ![]() |
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Paging features | ![]() |
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Call Pickup | ![]() |
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Web Interface Management Tool | ![]() |
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Multiple Call Appearance | ![]() |
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Business Call Manager | ![]() |
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Incoming Call Forwarding/Rejection | ![]() |
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Business Administrator Web Interface | ![]() |
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Busy Lamp Field – Line State Monitoring | ![]() |
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Voice Mail | ![]() |
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Find Me Follow Me | ![]() |
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Unified Communications Viya Link | ![]() |
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Viya Link for Android, Desktop, Table and Apple | ![]() |
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Viya Link Video Call | ![]() |
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Call Jump | ![]() |
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Call Screening | ![]() |
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Share Line Appearance | ![]() |
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Simultaneous Ring | ![]() |
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Agent Dashboards | ![]() |
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Service Level Reports | ![]() |
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Queues | ![]() |
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Agent States Capabilities | ![]() |
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Disposition Codes | ![]() |
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Monitoring, Barge In and Supervisor Whisper | ![]() |
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Supervisor Dashboard | ![]() |
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Agent Monitoring | ![]() |
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