BENEFITS
Such as ViyaLink, simultaneous ring, Auto-Attendant, Hunt Groups, Voice Mail, 3-way Calling, Caller ID, Music On Hold and more.
Enables you to make changes quickly.
Meets your ever-changing business needs.
Means that Viya’s Hosted PBX can handle calls during power outages and other interruptions.
PLANS AND FEATURES
| FEATURES USER | BASIC | STANDARD | PREMIUM | PREMIUM ACD |
|---|---|---|---|---|
| Name Caller ID |  |
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| Speed Dial | |
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| Short Codes | |
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| 4 Digit Dialing | |
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| Automatic Recall | |
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| Automatic Callback | |
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| Call Waiting | |
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| Call Forward – Unconditional | |
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| Call Hold | |
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| Call Transfer | |
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| Three Way Calling | |
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| Call Park | |
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| Intercom Feature | |
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| Do Not Disturb | |
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| Paging features | |
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| Call Pickup | |
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| Web Interface Management Tool | |
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| Multiple Call Appearance |  |
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| Business Call Manager | |
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| Incoming Call Forwarding/Rejection | |
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| Business Administrator Web Interface | |
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| Busy Lamp Field – Line State Monitoring | |
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| Voice Mail | |
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| Find Me Follow Me | |
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| Unified Communications Viya Link | |
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| Viya Link for Android, Desktop, Table and Apple | |
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| Viya Link Video Call | |
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| Call Jump | |
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| Call Screening | |
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| Share Line Appearance | |
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| Simultaneous Ring | |
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| Agent Dashboards | |
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| Service Level Reports | |
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| Queues | |
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| Agent States Capabilities | |
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| Disposition Codes | |
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| Monitoring, Barge In and Supervisor Whisper | |
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| Supervisor Dashboard | |
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| Agent Monitoring | |
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