ViyaLink enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. ViyaLink will become the primary means by which your employees communicate. Key benefits include:
- Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device.
- “Presence” capabilities – know the status of your co-workers real time – available, away, in a meeting, or offline – so you know the best way to reach them.
- Works with Windows and Mac – operating systems.
- Visual voicemail – listen to your voicemails in any order, also see the voice to text transcription
- Integrate with Outlook email to see presence status and click to dial or chat.
- Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google